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DMZ Care exists because getting to care should never be the hardest part of the day. We combine disciplined scheduling with a human touch, so riders feel steady, not rushed.

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Healthcare professionals collaborating with focus and empathy

What guides us

Compassionate Standards For Every Passenger

Everyone Deserves Access

At DMZ Care, we believe everyone deserves access to safe, reliable, and respectful transportation to healthcare appointments. Anchored in Louisville, Kentucky, our mission is to give our communities more than a ride, with a steady hand at the door and calm for families who are already carrying enough.

Safe Travel

Dependable vehicles, trained operators, and careful coordination so every trip to care arrives on time and under control.

Compassionate Care

Respectful assistance at the curb and in the cabin, with patient-centered language, patience with mobility needs, and dignity by default.

Warm greeting outside a suburban home, reflecting approachable transportation care

Our Mission

Attention To Detail On Every Trip

We move people between home and healing spaces with consistency and respect. That means proactive communication, careful assistance at the curb, and partnerships with discharge planners and clinic teams who need predictable outcomes, not surprises.

Every route is planned with traffic patterns, appointment buffers, and rider comfort in mind, because dignity is part of the standard of care.

What we offer

Medical Transportation For Every Appointment

DMZ Care coordinates dependable non-emergency transportation throughout Louisville and neighboring counties. Whether your trip is covered through Medicaid programs, managed-care authorizations, or booked directly as private pay, we obsess over departure times and curb details so your attention stays on clinicians, not traffic.

Doctor Visits

Door-to-clinic rides that keep annual exams, specialty consults, and imaging days steady. Arrivals lined up with registration and labs.

Physical Therapy Sessions

Timed around rehab gains, with extra patience at pickup when braces, soreness, or gait aids slow each step.

Hospital Outpatient Services

Same-day suites handled with coordinated arrivals, then a composed ride home while discharge guidance is still top of mind.

Dialysis Treatments

Chair-time fidelity for dialysis and infusion: recurring routes planned so tight treatment windows stay dependable visit after visit.

Adults Day Care Facilities

Reliable pickup and return for adult day programs, aligned with facility schedules, friendly curb assistance, and calm rides home after a full day of activities.

Behavioral & Mental Health Appointments

Respectful transportation to therapy, psychiatry, IOP, and related visits. Details stay private from booking through drop-off.

Dental Appointments

Quick hops for cleanings or longer rides after oral surgery, with a softer trip home when jaws ache or dizziness lingers.

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Ready To Ride?

Today, Book Your Journey to Care Starts Here

Trust DMZ Care for safe, compassionate non-emergency medical transportation across Louisvilleand surrounding communities. Request your ride now and let our team handle scheduling and coordination. We're here when you need us.

Book Your Trip Today

Book a ride

Request your ride

Share pickup and destination, timing, and mobility needs. Dispatch will confirm vehicle type and details before ride day. Same form as our booking page.

For emergencies, call 911. This form is for non-emergency transportation requests only.